- The Client provides Medical tourism & Health Management services in Singapore.
- The client has good alliances with eminent Hospitals, Ayurvedic Clinics, Yoga / Wellness centers, leading doctors and logistics experts.
- They have been in this business for the past 10 years. Client handles over 7,000 cases per month besides having affiliations with 50+ hospitals and top-notch doctors.
Delivering Personalized Patient Experience in Medical Tourism with Salesforce CRM
Case Study: Delivering Personalized Patient Experience in Medical Tourism with Salesforce CRM
- The Client wanted to build medical tourism portal possessing all information about health management & medical tourism. Managing unlimited daily tasks-
- travel and accommodation,
- booking facilities,
- medical pre-consultations,
- content management,
- tickets and transfer facilities,
- catering medical services,
- overseeing and translating medical reports,
- orchestrating everyone (doctors, agents, patients, clinics, hospitals) involved in the ecosystem
- securing patient data
- Visitors can easily fetch information about the hospitals, treatments, doctors and top stories of the client and can easily book the appointment.