Telehealth App-Enabling Leading Healthcare Provider to Serve Rural Communities

Telehealth App-Enabling Leading Healthcare Provider to Serve Rural Communities

Client Overview

  • Our client is one of the largest and most comprehensive health care facilities in Canada
  • The facility has 500 beds and a complete range of medical services
  • It is into operations since 2010
  • It aims to provide accessible, effective and integrated healthcare system, protect public health and improve the quality of life within the country.

Business Requirements

  • 75% of the hospital visits are factually basic and they can be handled easily via a phone or video chat.
  • There are remote places falling short of certain healthcare specialists or healthcare facilities overall. This leads to long waits for the patients and constant overload for the healthcare providers
  • Addressing to these, our client raised a requirement for a hands-on alternative to hospitals which could create a better schedule for healthcare professionals, saving patients their 75% of the time not requiring a physical examination and give a better access to healthcare to the people living in the remote areas

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