The automotive industry is in a position of flux. Significant shifts in customer behavior are compelling automotive dealers to regularly integrate emerging new technologies in the dealerships to help reinvent business strategies, models and to augment their interaction with the new digital customer. Customers wish to be connected via seamless digital channels with dealerships, service providers; compelling automotive dealerships to transform their product-centric strategy to the customer and service-centric strategy. The need for omnichannel experience has been the result of the desire to shift to a more customer-centric business model.

Enriching dealerships with tailor-made digital experiences by uniting our domain expertise, knowledge of operations and insights into new technologies to provide a wide range of comprehensive software solutions for the automotive dealerships.

AIMDek’s software solutions for automotive dealerships encapsulates personalized functionalities, enhanced technical support and next-gen technology solutions while helping to grow revenues, reinvent business models, boost customer interactions and enhance operational excellence.

Digitizing dealerships by empowering employees with integrated communications

We enable digital workplace within dealerships by developing intranet portals that connect people and systems via an intuitive interface focused on productivity. We equip dealership staff with collaborative capabilities, advanced search, role-based access, messaging solutions in an integrated and comprehensive intranet portal.

Mobilize dealerships confidently with end-to-end and full cycle mobility solutions

We empower car dealerships to outdo their competitors by providing engaging mobile apps. It helps increase buyers at dealership lot, win competitive leads, increase service appointments and improves customer retention. Our mobile app allows wide-range of operations like scheduling service appointments, search dealership inventory, access service offers and coupons and much more.

Catering customers with instant access to information, allowing personalization saving valuable time and organizational resources

We enhance customer experience with customer self-service portal which cuts down the turnaround time for addressing huge volumes of customer transactions while minimizing overall operational costs. The portal caters to a holistic view of the customer while enabling to track, manage and resolve issues quickly within the Service Level Agreement.

Collaborate, Communicate and Amplify Partner relations with custom partner portals

We enable automotive retailers to benefit from a robust partner network by seamlessly managing all their distributors, franchisees, affiliates and more- all in one place. We design dedicated personalized partner relationship management portal with pruned content that ensures that all the partners stay connected and receive relevant critical updates on the brand information.

• Mobile responsive
• Learning management system
• Lead management
• Renewals
• Incentive and loyalty programs
• Performance monitoring and management

Drive customer engagement and augment dealership’s customer service with AI-powered chatbots for dealerships

We support customers in the automotive dealerships by implementing AI enabled chatbot applications for pre-sales, post-sales and customer interaction center support by leveraging natural language processing and machine learning technologies. Our chatbots steadily increases their capabilities to offer resourceful assistance to customers while economizing processes for dealerships.

• Test-drive scheduling
• Service-appointment scheduling
• Product discovery
• Financing tools/EMI calculators
• Reports and analytics
• Inventory sync
• Promotional offers

Catering integrated user experience by streamlining applications, processes, content, and access to data with full-cycle website development for dealerships

Addressing the growing demand for better user experiences, advanced back-end capabilities, and new transactional models, we are positioned to deliver full-cycle website solutions of a wide variety of types, scope, and complexity for dealerships.

• Responsive/Adaptive website layout
• Search engine optimized
• Social integration
• Inventory showcase
• Content targeting
• Mobile responsive

We unite automotive industry domain proficiency with our capabilities in mobility, website, AI, analytics and more to develop various Digital Automotive Experience solutions so as to target the new age digital customers. The automotive industry is quickly disrupting and these solution offerings from AIMDek is specifically designed to help bridge the gap while improving growth, profitability and shareholder value for automotive dealerships.