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Enabled Digital Transformation Of B2B Sales Process With E-commerce For German Packaging Material Manufacturers With Salesforce Commerce 

Industry - Manufacturing

About Customer:

Our customer is a German Packaging Materials and Industrial Machinery rental service provider. With more than 400+ products in their portfolio, they manufacture and supply industrial and commercial packaging materials across Europe. For distribution, they had a supplier network that helped them fulfill, ship, and deliver bulk orders to their B2B customers.  

Outcomes Delivered:

  • 17% reduction in order turnaround time 
  • 45% improvement in customer request handling  
  • 95% reduction in manual documentation and order fulfillment