- Our client is a leading US-based business consulting and outsourcing service provider
- Cater’s services to over 200 clients across several countries
Robotic Process Automation
Case Study: Simplifying HR Process for a Global MNC with Robotic Process Automation
Client Overview
Business Requirements
- Considering the client’s large footprint, the client had employees working in several different offices across different locations.
- Its Human Resource Operation function handles processes like talent acquisition, talent administration, talent development, employee life-cycle, employee experience, reporting and more
- Each of these processes comprises of several activities that are effort-intensive
- The HR department faced challenges in an efficiently handling enormous volume of transactions
- It needed to meet the time-critical needs of business while not compromising on quality, compliance and employee satisfaction
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