Robotic Process Automation

Case Study: Simplifying HR Process for a Global MNC with Robotic Process Automation

Client Overview

  • Our client is a leading US-based business consulting and outsourcing service provider
  • Cater’s services to over 200 clients across several countries

Business Requirements

  • Considering the client’s large footprint, the client had employees working in several different offices across different locations.
  • Its Human Resource Operation function handles processes like talent acquisition, talent administration, talent development, employee life-cycle, employee experience, reporting and more
  • Each of these processes comprises of several activities that are effort-intensive
  • The HR department faced challenges in an efficiently handling enormous volume of transactions
  • It needed to meet the time-critical needs of business while not compromising on quality, compliance and employee satisfaction

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