How We Collect Data?
Personally Identifiable Information, including address, name, email ID, phone number, or other data, such as hometown, age, interests, and gender, that is shared with AIMDek may be used for different processes pertaining to our services. There’s no obligation to offer this personal information, but refusal may eliminate some services offered to you by AIMDek.
- When you add Scrum Easy to your teams or include the Scrum Easy Bot to the organization, we receive your Team Data, including team name, tenant ID, and team ID as recovered by the API of Microsoft Teams.
- When you create a Scrum, we get User Data of the channel, including channel conversation ID, channel ID, channel name, team member list, the ID of team members, email of team members, etc. via API of Microsoft Teams.
- The scrum data related to Scrum Easy app given by the user is updated to our database automatically. If you delete this Scrum Easy app from your environment on Teams, the data stays in our database.
How We Use Data?
With the help of information offered to AIMDek by users (You), we are able to personalize the experience.
This is how we may use your information:
- Make and manage the account of a user.
- Send an email for an order or account update.
- Send an email regarding transactions.
- Track usage trends to customize the experience of AIMDek’s services.
- Send notifications of service updates.
- Send intimation of new services, products, or other recommendations.
- Data related to other business-related processes.
- Eliminate fraud, theft, criminal activity, etc. related to your account.
- Request review or feedback on our services.
- Resolve issues, queries, and disputes.
- Resolve customer requests.
How We Manage Data?
Users have the ability to delete data we store about users. But, this deletion may impact the services we offer.
When a user deletes data, we retain this data to comply with the obligations we have with our partners and affiliates. You can delete this information by requesting permanent data deletion, which can be achieved by contacting us.
How We Retain Data?
AIMDek retains and utilizes data of users for a limited period which allows us to eliminate disputes, comply with some legal issues, and enforce an agreement; unless we need to retain this data for longer or as it is permitted as per the law.
If you update your data or delete it, we may create an aggregated view of data, but this is not achieved in a way to make it identify users.
Once the data retention period ends, we delete information retained on our services. Hence, it is not possible to erase, change, or access after retention expiry.
How We Delete Data?
As a user, you have the right to request the deletion of your data collected via Scrum Easy. To request the same, deletion of your personal or other data from our database, you can contact us directly.
How We Transfer Data?
Based on our data center location and users’ location, the data recovered by users may be stored and maintained in a country different than the user. However, users can learn about the legal obligations of transferring data in another country according to the international law governing this country. If we make this transfer, you can receive more details of data usage and laws by contacting us directly.
How We Protect Data?
According to GDPR, we take reasonable steps to secure personally identifiable information of a resident of the European Union. You can learn more about GDPR on this link.
Other than GDPR, we take several technical, administrative, and physical measures for securing your personal data. However, although we take reasonable and extensive preventive measures to secure data, no security implementations are completely secure or perfect. Therefore, your data may still be vulnerable during transmission and interception. This may be misused or acquired by unauthorized parties. For this, we can’t offer a guarantee of security of personal data if you offer us any details.
Privacy of Children
AIMDek doesn’t and will never collect data related to children who are under 18 without consent. If the user is below 18, it is suggested to avoid sharing any personal information. However, for this, we encourage and request parents to monitor the internet usage of their children, which will allow us to enforce the privacy of children policy.
If in case, you believe that a child below 18 has offered us some personal information via any of our services, you can directly reach us.
Disclosure of Data
Requested by Law
When the release of users’ data is necessary according to any legal process or due to law violation, or for protection of property, rights, or others’ safety, we may reveal your data but as permitted by regulation, law, or rule. This is inclusive of sharing data with entities for credit risk elimination and fraud reduction.
If necessary, we may reveal your data to investors and advertisers for business analysis. Users’ data may also be shared with third parties for some marketing campaigns, but as per the law.
As required for certain services, AIMDek may share and reveal your data to some business partners for promotions or other purposes.
Bankruptcy or Sale
As a result, we are not to be held responsible if any third party shares or uses personal data in any other manner. If you wish to not share your personal data with any third party, you need to directly reach out to the third party.
Tracking Methods Use
In order to improve our services and enhance user experience, we may use web beacons, cookies, tracking pixels, or similar technologies. When users access AIMDek’s services, users’ personal data is not stored on our server via this tracking technology.
Users can reject cookies, but this may negatively impact the services that AIMDek offers to you.
To improve our services, we may regularly partner with various third parties, like Google Analytics, to track and analyze data offered by users. This will help us track user activity, evaluate content popularity, and understand the internet activity of users.
If you are not comfortable with data collection by tracking technology, you can opt-out at any time.
In our services, there are certain third-party links to apps that may interest you. The ads and services on these links are not affiliated or backed by AIMDek. If you leave our services and access links or ads on third-party websites, it may be covered under the policy of that third party. Hence, AIMDek can’t guarantee data security when you offer details or data to any third-party website.
Apart from the above mechanisms, we fetch log data with the help of our Scrum Easy app to improve the functionalities of our app. This data allows us to enhance the user experience.
How You Can Contact Us?