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The Healthcare industry is at a crossroads where the pandemic is turning into an endemic, and we have no other option than to improve patient care facilities. Multiple challenges, such as the inability to assure patient data security, preventive care, and immediate attention, plague our patient care models.
Liferay DXP is a solution to resolve challenges faced by the healthcare industry. It can help integrate healthcare records into one customer view, make online medicine achievable, and improve data accessibility and transparency.
This is to say that Liferay helps us serve patients better with:
- Proper management of the electronic healthcare system.
- Integration of different electronic healthcare systems, information sources, and other APIs.
- Integration of telemedicine with smart devices and innovative apps.
- Simpler collaboration between healthcare providers and physicians for advanced patient care.
Let’s understand how Liferay DXP is equipped to transform the healthcare industry.
How Liferay is Transforming The Healthcare Industry?
The healthcare industry is currently stumbling to provide better care options to a large population. The supply-demand graph is a bit haywire and preventive care is pushed to the back seat.
In an environment like this, Liferay offerings transform the healthcare IT industry:
- Improved patient care
- High-quality support
- Advanced data record safety
- Fewer medical data input errors
- Seamless patient-doctor communication
- Cost-effective online and offline services
- Central data storage via Electronic Healthcare System
What Challenges The Healthcare Industry Faces?
While the above transformational activities are achievable with Liferay DXP, a series of operational challenges halt progress. Read these challenges:
- Data security of patient confidentiality (HIPAA and other compliance)
- Lack of affordable patient care services
- Absence of an omnichannel experience
- Poor system integration
- Poor patient engagement and query resolution
- Poor communication: patient-doctor
- Unreliable legacy systems
- Disparate data units increasing security issues
Hospital Management System With Liferay
A hospital management system built using Liferay is equipped to resolve the challenges of the healthcare industry. This hospital management system can be customized to offer a connected, omnichannel experience, improved patient care, advanced preventive care, and point of care to manage several touchpoints.
For example, if you need a portal to solve issues surrounding patient-doctor contracts, we can use Liferay to build a platform wherein a user can request or initiate a contract with a doctor, which is signed electronically. This can have certain predefined terms and conditions as per the requirements of the healthcare organization.
Similarly, we can design a fully customized and end-to-end manageable hospital management system powered by Liferay. This system can have seamless EHR management, security, data access, patient portal, doctor portal, patient-doctor communication support, and telemedicine support.
A Unified Omnichannel Experience
An omnichannel healthcare experience means addressing patient care issues. This includes allowing patients to easily reach a healthcare provider with or without visiting the clinic, hospital, or healthcare facility.
For example, after hospitalization, the patient or caregivers should have an option to follow up and improve healthcare outcomes over time.
Of course, booking management is streamlined too, but follow-up care facilitates tracking and improving outcomes of healthcare delivery.
In many cases, an omnichannel experience accounts for a customized hospital experience, including ticket management, case-based support, and quick patient history tracking.
With a proper hospital management system, healthcare organizations can reduce patient wait time significantly. The ticket management system or token generation can automate hospital visits as per designated times, eliminating delays and poor experiences.
Benefits of An Omnichannel Experience
We have already discussed how Liferay-powered hospital management and the healthcare system can prove beneficial for the industry. Here’s a glimpse of the benefits that an omnichannel healthcare system offers:
The prime reason why Liferay is an optimum patient portal choice is that it helps focus on the behavior of customers. With this technology, we can design patient portals that have granular customizations and several patient-centric features.
This could lead to dynamic management of patient requirements, reduced support burden, and better customer experience. The platform additionally ensures scalability that truly creates a harmonious experience for customers.
Every healthcare unit using legacy systems stores patient records in many disparate sources and software systems. This means that there’s no optimum way to access business data from one location. As a result, healthcare delivery is impaired.
An omnichannel experience using Liferay can unite several systems and provide a comprehensive portal for different silos of the business. This ensures proper data management, better accessibility, and increased collaboration.
When a patient switches from one doctor to another or visits a doctor in a different city, their healthcare records or files are important. Liferay can help generate a healthcare system allowing the simpler user-to-user exchange of healthcare records. This creates an expandable and reliable model according to user requirements.
Simpler Patient Testing
Patient testing is a crucial aspect of patient care and hospital management. However, a major challenge in this sector is human error, losing samples and adding wrong details to the system. This can cause stress to the customer or patient.
An omnichannel portal designed using Liferay can create a unified platform for physicians, lab techs, and patients to accurately enter details, reduce office visits, exist wait times, and automate data entry.
Telemedicine For Patients
The telemedicine trend is rising as we speak. With the new coronavirus making in-hospital and in-clinic care difficult, telemedicine is becoming a go-to option for minor issues, initial consultations, and post-hospitalization care.
Liferay can improve patient-doctor collaboration by connecting patients with relevant physicians remotely over the internet. We can introduce video calling, chat-based consultation, lab testing booking, medicine orders, and patient-doctor admin portal support via this portal.
In the healthcare industry, Liferay can transform various parallel systems. From hospital management to an omnichannel presence, we can streamline multiple operational processes with Liferay technology.
If you require support using Liferay for the healthcare industry, AIMDek Technologies offers Liferay consulting services. We have experience in building complex and dedicated Liferay-based systems. We have created patient portals, HIPAA compliant systems, hospital management units, Online Healthcare systems, and other software systems that support the healthcare industry.
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