About Customer:
Our customer had a demonstrated history as an IT consultant, and they had identified a gap in the optometry market. After thorough research, they identified the need for an EHR and Patient Management system that could digitize in-clinical processes and automate data generation as well as administrative operations. Based on their identified pain points, they created a cloud-native EHR solution with various features, modules, and modern applications for the complete process digitization of eye care providers.
Platform Highlights:
- Online appointment scheduler, automated patient charge, advanced scanning, patient communication, and e-prescription modules for effective care management
- Electronic billing, authorization and eligibility check module, automatic patient charge calculation and phone support for seamless patient management by the staff
- Email marketing and optical sales tools for effective clinical marketing
- Patient portal, 2-way text messenger, and electronic patient check-in to deliver delightful and informed patient service
Outcomes Delivered:
- Fully integrated cloud-native solution for optometry care providers
- Cloud data ingestion and data transfer architecture defined to ensure HIPAA, HL7, HISP compliance
- Accelerated go-to-market with development best practices
- Defined DevOps practices for code reusability and defined the CI/CD pipeline
- Complete technology accountability that enables the customer to focus on business