About Customer:
Our customer is a US-based listed Fintech company that facilitates global commerce and helps platforms deliver easy international finance transactions with cross-border payment platforms. They have created transaction portals where customers can send and receive international payments directly to their preferred bank account or wallet at a lower time and cost.
Insights:
- The customer has raised around $570 million from investors and an IPO offering
- The company was included in the Forbes Fintech 50 and recognized among “The Most Innovative Fintech Companies”
- Customer facilitates 5 million-plus businesses to provide cross-platform payments in more than 200 countries
Outcomes Delivered:
- Facilitated global operations and localized compliance
- 36% improvement in customer transaction turnaround time
- 17% increase in customer satisfaction ratio
- 25% increase in the number of customers with global expansion