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In the last two decades, a paradigm shift is encountered in the education industry- in terms of how students should learn, why learn, and how to learn. The scale and speed of change are unexpected in the last few years due to the pandemic, renewed curriculum, and policy amendments. However, no target in the education industry can be achieved without teachers.
Supercharging the teachers with technology solutions can help in creating wonders. Salesforce education cloud is one such magic wand that when given to the teachers, they can perform their jobs to their peak efficiency. The software has helped academic institutions to enable their teachers better manage the students, create personalized plans, track students’ progress individually, communicate instantly, and nurture the relationship with students.
Arizona state university is the best instance of the same. The university leveraged the Salesforce education cloud solution to centrally manage the students’ information stored in silos. With Salesforce implementation, they have experienced a 69% increase in enrollment and 86% retention of first-year students.
This is not the one. Instead, there are many academic institutions such as LSE, INDIANA university, the university of Kentucky, and IVY Tech community college which have harnessed the power of the Salesforce education cloud realizing the importance of education personalization. If you are one- who wants to maximize the impact with Salesforce education cloud, reading the article justifies your time investment.
Before digging deeper to know how Salesforce solution’s benefits empower your teachers to perform to the notch and bring unprecedented results, take a look at the brief overview of the education cloud.
What is a Salesforce education cloud?
Salesforce- the world’s leading #1 CRM provider launched an integrated solution for the education industry that connects various departments such as recruitment, admission, students, marketing, and more. Breaking the silos, the unified view of all the information becomes a single source of truth that helps in delivering personalized experiences to the students.
Leveraging any of the 4000 apps from AppExchange, the Salesforce education cloud is customized to fits well the unique needs of academic institutions. Plus, there is a range of products to accelerate digital transformation journey and support the entire lifecycle of students. Certified Salesforce consultants can help with Salesforce education cloud solution customization and integration of apps.
Why should you implement a Salesforce education cloud for education personalization?
Understand students with a holistic view
Salesforce education cloud provides a 360-degree view of the students including- test results, absentees, interactions, and others. Gaining insights from the unified data helps in identifying the further actions that needs to be taken such as the improved focus on student or additional support if it’s required. It enables teachers to take action massively.
Teachers can add advisable notes based on the current student’s performance so that students get to know what they have improved and what’s more required.
Improve student engagement with data leverage
The customized reports and dashboard provide rich insights without much ado. This data is utilized to improve students’ engagement, which, in turn, increases retention. The mobile student portal is a great place for students to view performance reports, manage appointments, and view upcoming tests.
The real-time appointment scheduling with an appointment scheduling wizard, students can connect with the right teacher for counseling. Conversational chatbots send messages to the students ahead of time to complete the assigned tasks. Sentiment surveys are also launched that help in knowing students’ experience with the university to improve services accordingly.
If you are in the need of improving student engagement with the education cloud, Salesforce consulting services help you know how to make it done.
Enhance collaboration for case management
Teachers are empowered to manage their schedules dynamically and provide different appointment options to the students through a unified appointment scheduling tool. During the appointment, teachers can quickly assess the need for the assistance required to help students overcome the roadblocks through case management functionality.
Queue management and a one-stop feature enable the teacher to allow any office to track user interactions, leverage student record, and manage the case.
Empower students to reach their goals
Teachers can create custom plans for every student that help them achieve their education goals. The plans are built as scalable templates that are continuously tracked by the teachers to provide necessary assistance and support to the students. The academic institution can also create a success team comprises of all the teachers that help students to improve with access to unified data.
Pathways bring teachers and students to the same page and let them plan the right course that helps students meet degree requirements as well. In-depth reporting and analytics access with the Tableau dashboard helps in keeping students on track.
Augment connection for student success
When everything is connected in academic institutions, the students receive a connected experience. The collaborative app helps in working smartly with a unified view of the student journey. The layer of automation streamlines the task allocation to the students and send an alert when student start completing or finish the tasks.
it eliminates the need for teachers to wear many hats as the responsibilities are shared with different teams smoothly. For instance, teachers are not obliged to track student absents with the Salesforce solution as the notification is directly sent to the right team when the student is found absent on a specific day.
How AIMDek can help you reap the benefits of Salesforce education?
Salesforce education cloud capabilities have made many educational institutions wonder with a range of benefits they cherished. The modern IT solution investment is huge but returns pay off in the long run. However, it’s impossible unless the help of a Salesforce consulting partner is not taken.
AIMDek is a top Salesforce consultant in the USA that has helped leading educational organizations greatly benefit from the Salesforce education cloud with necessary customization, implementation, and post-sales support and maintenance services. The Salesforce consulting company has certified consultants having great expertise and experience in helping global educational clients.
Recognizing the importance of educational personalization and delivering connected experiences, if you are in the mood of incorporating education cloud software, get connected with our consultants to know everything in detail.
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